Leadership

The operators behind every post

Every Ranger client works with a named regional supervisor — never a call center. Meet the licensed Florida operators, former LE, and military veterans who lead the agency.

FL Security License #B3200150

Statewide

Marcus Rivera

Chief Executive Officer & Founder
MR

Marcus founded Ranger Operation Services Inc in 2018 after fifteen years in Miami-Dade law enforcement and federal executive protection. He drove Ranger from a two-officer patrol operation into a statewide Class B agency with 600+ officers.

Class MB Manager Class G Class D
22+ years in security operations
Statewide

Diana Kessler

Chief Operating Officer
DK

Diana runs Ranger's day-to-day statewide operations, from officer scheduling and payroll compliance to the dispatch center that answers 24/7. She built the SLA framework that governs every Ranger post.

Class MB Manager Class G Class D
18+ years in security operations
South Florida

James Okoro

VP, Field Operations
JO

James oversees every officer south of Palm Beach County — 200+ posts across Miami-Dade, Broward, Palm Beach, and the Keys. He personally walks every new client site during onboarding.

Class G Class D NFPA 601 Fire Watch Instructor
15+ years in security operations
Statewide

Amara Castellanos

VP, Executive Protection & SRT
AC

Amara leads Ranger's Executive Protection division and Special Response Team — from Palm Beach family offices to Miami VIP arrivals to post-hurricane deployments. She built Ranger's EP training curriculum.

Class G Class D Class C PI
14+ years in security operations
Central Florida

Victor Nguyen

Regional Director, Central Florida
VN

Victor runs Ranger's Orlando command, covering Orange, Osceola, Seminole, Lake, and Volusia. His team supports hospitality operators from International Drive to downtown Orlando to Kennedy Space Center adjacencies.

Class G Class D
13+ years in security operations
Statewide

Rachel Park

Director of Training & Compliance
RP

Rachel owns every hour of Ranger's officer training program — Class D onboarding, Class G qualification, CPI verbal de-escalation, HIPAA modules, and quarterly force-on-force scenarios.

Class G Instructor Class D Instructor CPI Master Trainer
12+ years in security operations

Talk to a Ranger supervisor about your property.

Guards on-site in as little as 4 hours across Florida. Talk to a licensed supervisor — not a sales rep.