All case studies
Hospitality Orlando, FL 3-day event + 30-day planning cycle
Orlando 6,000-Guest Festival: Zero Critical Incidents
Ranger ran security operations for a 6,000-guest music festival — credentialing, ingress, VIP flow, and medical staging — with zero critical incidents.
Measurable outcomes
Critical incidents
Zero
Before: n/a
After: 0
Avg ingress time
-33%
Before: Target 12min
After: 8min
Client NPS
Baseline
Before: n/a
After: 72
Renewal signed
Booked next year
Before: n/a
After: Yes
The challenge
First-year festival with tight venue footprint, VIP overlap with general admission, and complex ingress from two parking corrals.
Ranger's approach
- 30-day operations plan with venue GM + Orlando PD/fire
- Command post live 60 minutes before doors
- 48 officers across ingress, VIP, backstage, and medical
- Photo-referenced deny-entry sheet + radio channel map
- After-Action Report delivered within 48 hours
"Their command post was tighter than the venue's own. We rebooked before we left the site."
Jessica Bloom
Event Producer, Bloom Live