All case studies
Corporate Miami, FL 14 months and ongoing
Brickell Class A Tower: 62% Drop in Trespass Incidents After Armed Lobby Program
A 40-story Brickell office tower faced escalating trespass and after-hours loitering. Ranger deployed a Class G armed lobby team with a rewritten post order in six days.
Measurable outcomes
Trespass incidents / month
-62%
Before: 34
After: 13
Tenant complaints / quarter
-85%
Before: 27
After: 4
Officer retention (12mo)
+52 pts
Before: 42%
After: 94%
Supervisor site visits / week
+5
Before: 0
After: 5
The challenge
The building had experienced a 9-month climb in unauthorized access attempts, tailgating, and homeless encampment on the parking podium. Prior vendor rotated officers monthly and had no supervisor visits.
Ranger's approach
- Deployed 3 Class G officers with dedicated site supervisor
- Rewrote post orders around visitor management + BOMA best practices
- Instituted 3× daily podium sweeps and midnight garage patrol
- Integrated with existing Kastle access-control platform
- Daily incident report delivered before 8am to property manager
"Ranger stabilized our building in under two weeks. The tenant complaint dashboard went nearly flat."
Marcus Delaney
Property Manager, Brickell Grand