Hiring a Florida Security Company: 12 Questions Every Buyer Should Ask
Licensing, insurance, subcontracting, overtime, supervisor coverage — the checklist that filters serious vendors from the rest.
Most Florida security-vendor selection processes rely on price and proximity. The 12 questions below filter out the operators who can't defend their program from the ones who deserve your contract.
Licensing and insurance
What is your Florida Agency A license number, and can I confirm it with the state today?
What is your General Liability limit, and can I have a certificate naming us additional insured?
Do you carry Workers Comp for every officer, not through a subcontractor?
Officer quality
What is your officer retention rate over the last 12 months?
Do you use W-2 employees or 1099 subcontractors?
How often does a licensed supervisor physically visit each of your sites?
Operations
What software do you use to verify tours, submit reports, and share incidents with me?
How quickly can you deploy a replacement officer if a scheduled officer no-shows?
What is your escalation matrix — who do I call at 3am if something goes wrong?
Commercial terms
What is included in the hourly rate, and what is billed separately?
Are overtime and holiday premium rates fully disclosed in the contract?
What is the exit clause — how much notice, and are there any early-termination fees?